Privacy policy

What information do we collect?

We collect your name, email address, address, phone number etc., for admin and marketing purposes which will be done according to your wishes and by the law. At times we may ask to collect more information; we will ask for your approval before doing so and give you the choice to opt in or out by the law.

We also collect information about our users through the use of cookies. Please see below for more information about cookies.

The information we collect is used for the following purposes:

  • To fulfil orders;
  • To collate statistical information about our website;
  • To provide our customers with better service and products
  • To deliver our customers a better user experience

Cookies

Cookies are small information stored by your browser on your computer’s hard drive. We use cookies to automatically identify registered users when they log on and track users as they travel through the system. You can set up your browser to reject cookies, but you should be aware that this could limit your ability to use certain features on our site.

For more information on cookies, how to enable or disable cookies on your computer, how they are used and how to delete them, please visit www.allaboutcookies.org/cookies/.

If you turn off cookies, you cannot log in to the site or add an item from the Nouveau Healthcare Store to your basket.

Credit Card Details

VitamoreD stores no credit card details, and we don’t share or lease them with any third party under any circumstances.

Information gathered by us when you browse the Nouveau Healthcare website

Although we will do all that we reasonably can to ensure that the availability of our website will be uninterrupted and error-free, we cannot guarantee this due to the nature of the internet. The website may also be down occasionally to allow us to maintain or repair it or change our services.

When you visit the VitamoreD website to browse information that it contains, you do so anonymously unless you choose to provide us with information about yourself. If you do nothing during your visit but browse through the website – reading pages, viewing images, for example – we will automatically gather and store certain information about your visit. This information does not identify you personally.

Information gathered automatically is used for only two purposes: site management and, in the case of suspected unauthorised activity, for law enforcement and possible criminal prosecution (see Your Use of the VitamoreD Website in our Terms and Conditions).

The VitamoreD website automatically logs visitor information from which summary statistics are created. We use the summary statistics to help us make our site more helpful to visitors, such as assessing what information is most interesting to visitors and for other purposes, such as determining the site’s technical design specifications and identifying system performance or problem areas.

The following are representative of the types of information automatically collected and stored about your visit:

  • the internet domain and Internet Protocol (IP) address from which you access our website;
  • the type of internet browser and the operating system of the computer you use to access our website;
  • the date and time of your visit;
  • the pages you visit on our website;
  • if you linked to our website from another one, the address of the other website;
  • and, if you linked to our website from a search website, the address of that website and the search term you used.

Shared Information with other Businesses

Any information you may provide to VitamoreD will only be shared with Nouveau Healthcare Ltd businesses or partners within the Nouveau Healthcare Ltd Group to help facilitate your order.

Information sent to other Nouveau Healthcare Ltd businesses may be shared with other relevant Nouveau Healthcare Ltd businesses to fulfil your information needs about products or services of those other Nouveau Healthcare Ltd businesses and our partners in which you register an interest. Such information may include your contact details (if you have requested us to contact you in this regard).

We will not pass any information to any party outside the Nouveau Healthcare Ltd Group and our partners. However, we reserve the right to pass your details to law enforcement agencies if required by applicable law.

If the ownership of VitamoreD is changed, or the assets of VitamoreD are sold, we reserve the right to pass your details to the new purchaser, subject to notifying you of this as soon as is reasonably possible in the case of an asset sale.

Subscription terms and conditions

Please click on the subscription tab

Disclaimer

You agree to these terms and conditions by accepting and purchasing our products. By completing and submitting the electronic order form (or proceeding through the ‘checkout process’), you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form nor completing the checkout process constitutes our acceptance of your order. By accepting to purchase our products, you agree we are not obliged to fulfil your order and will be refunded the total amount, including any shipping or other miscellaneous charges.

Your card will be debited with the sum and cost of the products when you submit and purchase our products by pressing the button within checkout. This will be refunded if your offer is refused by us if not processed or shipped by us. We will notify our customers of any pricing errors, and you agree when accepting our terms by placing an order with us that we can cancel or confirm the order at our discretion. If cancelled, we will return the paid amount to you in full.

Changes to our privacy policy

Any changes to our privacy policy will be posted here. However, we may email you directly or direct you to an updated policy if the changes are significant when you visit our site.

Updated on July 13th 2023 – to be reviewed July 2024.